Consent Logs and Recordkeeping
- Operationalize intake, identity checks, and closure—not just policy language.
- Keep records that show what the user saw and what you did.
- Route marketing suppression separately from account deletion when needed.
- Verify edge cases with counsel; public pages are informational.
See also: Compliance portal · Official resources · Guides index
Consent handling is much easier to defend when teams can show what users saw, what action they took, when it happened, and what changed later.
What to retain
- Version of the notice or consent text shown
- Timestamp and channel/source
- User action taken
- Purpose/workflow context
- Withdrawal/suppression status later on
Why this matters
Without recordkeeping, teams end up relying on assumptions and memory during disputes, audits, or rights-related follow-up.